=== Duke OIT Tools === The tools Duke OIT provides related to user management. <> ==== Ticket System ==== The ticket system is at: https://duke.service-now.com/nav_to.do?uri=catalog_home.do?sysparm_view=catalog_default Be sure to add the following: . Please send this request to queue: Systems-UNIX-OIT ==== Group Manager ==== The GUI for managing users in Duke's "Grouper" system is at: https://groups.oit.duke.edu/groupmanager/